Product Support & Manufacturer Contact Details

Please find below some useful contact details for some of the manufacturers we deal with.

If you have a copy of our catalogue, near the back (just before the index) there are more Helpline, Warranty and Website details.  

Unfortunately we cannot give technical assistance on how to install consumables or machines. Regrettably, we cannot take back empty consumables. However the links below should hopefully help you find the answers to your questions. Please explore these options before contacting us.

Although we try our best to inform you of any warranties or promotions, it is a customer’s responsibility to register for any warranties or promotions with the manufacturer. All information is correct to the best of our knowledge at time of publishing.

Click each manufacturers logo to take you to their website. Please note Laser Media Supplies are not responsible for the content of external links.





Support:  Live Help feature on their website.

Telephone Number: 08444 999 444

To view current Brother promotions and register claims please visit

Click Here For Brother Toner Recycling




Support:  A useful video site provided by Oki that shows you how to get the best out of your machine including how to change toners:

If you need to register your Oki product to claim a warranty: Please note this must be done within 30 days of purchase.

Click Here For Oki Toner Recycling





Support: If you feel your Konica Minolta toner is faulty or have a technical enquiry regarding a printer, in the first instance please call Konica direct on 08706000359.

Click Here For Konica Toner Recycling




 Click Here For Lexmark Toner Recycling 




Click Here For HP Toner Recycling 





Click Here For Canon Toner Recycling





Click Here For Kyocera Toner Recycling 






Telephone: 0330 726 7864 Option 5.

Click Here For Samsung Toner Recycling






Click Here For Ricoh Toner Recycling 





Click Here For Epson Toner Recycling 



Click Here For Xerox Toner Recycling





Click Here For Dell Toner Recycling





Shortly, will begin re-directing to our new site

Get 5% off your first order at with code ‘FIRST5’.
As ybuy operates on a new platform, unfortunately you will need to re-register on the new site before placing your order.

YBUY.CO.UK has added benefits such as:

*A quick order form

*Store your printers (and therefore see original supplies & pricing for that machine easily)

*A better and more frequently updated ink & toner finder

*Store your favourite products

*An increased product range with products being added quicker, with better pricing and more product information.

*More accurate search results.

Both sites will be running alongside each other and you are free to order off either but from early 2020, will begin redirecting to so we encourage users to move over as soon as possible. As ybuy operates on a new platform, unfortunately you will need to re-register on the new site before placing your order. If you wish us to do this for you then please let us know as we want to help make the move as smooth as possible. If you hold a credit account with us, please contact us to set you up - please do not register yourself.

If you need us to talk you through the process, show you the features of the website or if you experience any issues then please give us a call or send us an email. We are excited about the new site and hope it runs smoothly but with having over 20000 products there are things we might have missed, so feedback is welcomed. We would like to clarify that we are still operating under the business name Laser Media Supplies, it is just the website has changed. All other aspects of business remain the same, including the staff!

Thank you for your continued support.


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